Getting Started

If you’re interested in becoming a new patient, the first step is to complete our New Patient Intake Screening. We receive a lot of inquiries and this screener helps us to streamline the process to ensure that we’re an appropriate fit for your needs. Based on the information you provide, we may reach out with questions, add you to our schedule/waitlist, or send along alternate referrals.

Check out our FAQ section below. If you have any other questions about our services you can call us at (919) 808-2318 or email us at info@bullcityanxiety.com

Frequently Asked Questions

  • We offer both in-person and telehealth services, though this is at the discretion of each individual clinician. If you require in-person or telehealth appointments, please discuss your needs with us during the intake process.

  • Our office is located at 918 Broad Street in Durham, just a few blocks from Duke’s East Campus. It is accessible via the Durham Freeway, I-85, and 15-501 and is within 30 minutes from most areas of Chapel Hill, Raleigh, Cary, Wake Forest, Apex, etc. It is also located near DATA Bus #11. There is parking available both on the street and in a small lot behind the building.

  • We use Simple Practice, a secure HIPAA-compliant telehealth platform, for our virtual appointments. You'll receive an email reminder before each appointment which will contain a link for you to join the appointment. If you're using a computer, all you'll need to do is click the link; if you're using a mobile device, you'll need to first download an app — "Simple Practice Telehealth", then click the link from your mobile device to start the session.

  • Rates will vary depending on several factors, including therapist level of licensure, experience, and session length.  For a full breakdown of potential costs, please visit our Fees page.

  • We are an out-of-network provider for most insurance plans. For more information about using your insurance for treatment, see our Fees page.

  • Session length is 50 minutes. Clients are required to begin with weekly sessions. We are also able to schedule biweekly appointments when you and your therapist deem it appropriate. We are unable to hold a recurring appointment time for anything less frequent than biweekly appointments. Monthly appointments, for example, will be scheduled depending on therapist availability.

  • You'll be responsible for payment at the time of each session. Each client is required to keep a credit card on file. You're welcome to set up autopay or you can manually log in to your client portal to securely pay your bill. Receipts for payment (also known as "superbills") can be downloaded directly from your client portal to submit to your insurance company.

  • We offer treatment for individuals ages 5 and up. You can check out our individual clinicians to see what ages each clinician treats.

  • ERP is hard. We won't sugarcoat it. Facing your fears is not an easy task, but our job is to ensure that exposure is manageable so that it can be optimally effective. Check out this video discussing the use of exposure hierarchies in treatment.